Question 1 of 5 Share Facebook Twitter LinkedIn WhatsApp Email Copy Link Two friends, Lulu and Maria, are in a class together and share the textbook. Maria has gone away for the weekend and taken the textbook with her. Lulu texts Maria asking for the textbook to study and they agree to talk later that night. Maria feels upset because she thinks Lulu does not need to study as much as she does, but Lulu thinks about what Maria may need, what she will say, and the best way to convey her needs. During this conversation, Lulu is listening carefully to make sure Maria is not getting the wrong message. Which of the four primary challenges to communication do Lulu's behaviors address? A. Intercultural understanding can be difficult. B. Effective communication requires significant intellectual and psychological resources. C. Not everyone that individuals encounter will appreciate the value of communication. D. Individuals rely too much on digitally mediated communication. Submit Answer
Question 2 of 5 Share Facebook Twitter LinkedIn WhatsApp Email Copy Link Charlotte and Lucas are both in the same communication course. Despite growing up in different cultures, they both enjoy interacting during class. One day, Lucas tries to call Charlotte to ask if she is going to attend a weightlifting class that is taught on Saturdays at the gym. Charlotte does not believe it is appropriate for a woman to call or text a man and does not respond to the call. Lucas assumes that Charlotte does not like him and decides to join a different class. Charlotte goes to the gym on Saturday morning, hoping to see Lucas there. Charlotte suspects that Lucas is sending her a message that he does not want to be friends with her outside of class. Which of the four primary challenges to communication does this scenario demonstrate? A. Effective communication requires significant intellectual and psychological resources B. Everyone appreciates the value of communication differently C. Intercultural understanding can be difficult D. We over-rely on digitally mediated communication Submit Answer
Question 3 of 5 Share Facebook Twitter LinkedIn WhatsApp Email Copy Link Which concept below explains Dylan’s conclusion? A. Locus of causation B. Attribution error C. Stereotyping D. Self-serving bias Submit Answer
Question 4 of 5 Share Facebook Twitter LinkedIn WhatsApp Email Copy Link Leslie was recently promoted to a position over another colleague. In an email exchange that colleague writes something that sounds terse and unfriendly to Leslie. Leslie is unsure of whether her co-worker is angry or if something else has happened and she is not feeling well. Which of the following concepts is Leslie illustrating? A. Fundamental bias B. Locus of causation C. Fundamental attribution error D. Self-serving bias Submit Answer
Question 5 of 5 Share Facebook Twitter LinkedIn WhatsApp Email Copy Link What is an example of a public speaker following the transactional model of communication? A. The speaker follows an outline carefully without taking questions from the audience. B. The speaker adjusts the delivery of the outline after looking at the clock and noticing that there is not enough time left. C. The speaker corrects mistakes that were made in an earlier speech. D. The speaker adjusts the speech while talking according to nonverbal cues from the audience. Submit Answer