Which tool helps to identify the root causes of problems in achieving total quality management?

Control Charts are used to monitor process variations over time and assess whether a process is stable and in control. While they help identify variations, they do not explicitly identify the root causes of problems; they instead focus on measuring performance against control limits.

Flowcharts visually represent processes and workflows, allowing for a clear understanding of the steps involved. However, they primarily illustrate the sequence of activities and do not delve into identifying underlying causes of problems, which is essential for total quality management.

Scatter Diagrams are useful for examining the relationship between two variables and determining correlation. While they can indicate potential relationships, they do not provide insights into the root causes of issues, making them less effective for identifying problems in the context of total quality management.