Which step of the performance management process is the manager using?

Measurement refers to the process of assessing performance against established criteria or standards. While it is an essential part of performance management, it does not involve the interactive element of guiding or supporting employees. Instead, it focuses on quantifying performance outcomes without the direct involvement that coaching entails.

Analysis involves examining performance data to identify trends, strengths, and areas for improvement. This step is typically more reflective and data-driven, lacking the immediate, interpersonal engagement that characterizes coaching. While analysis informs future coaching sessions, it is not a direct action taken to support employees in their development.

Appraisal is usually a formal review process where an employee's performance is assessed, often leading to decisions about promotions, raises, or further training. This step is typically less interactive and more evaluative compared to coaching, which is focused on ongoing development and support rather than a one-time assessment.