Difficulty: Medium

Average Score: 67%

A team of nurses at a large hospital meet every day to go through current patient conditions in order to ensure effective communication and feedback between nurses, each nurse is expected to come prepared to discuss specifics regarding the patients they are responsible for. If a nurse is not prepared that person has to meet with the head nurse and explain why. Repeat instances like this can result in administrative consequences.

Which criterion for successful and high-performing teams is illustrated in this scenario?

Rationale

Rules, norms, and sanctions are illustrated in this scenario.

The daily meetings among nurses establish clear expectations for preparation and communication, highlighting the importance of adhering to specific rules and norms. The requirement for nurses to be prepared and the consequences for not meeting this expectation serve as a form of sanction that reinforces accountability within the team.

A (Rules, norms, and sanctions) CORRECT

This choice is correct because the scenario explicitly outlines the structured expectations (rules) for nurse participation in meetings, the norms surrounding communication and preparation, and the sanctions that follow for those who fail to comply. The meeting format itself is a norm that promotes accountability and effective teamwork.

B (Collaboration) YOUR ANSWER

While collaboration is an essential aspect of teamwork, the scenario does not focus on how the nurses work together or share responsibilities. It primarily emphasizes individual preparation and the consequences of not being ready, rather than the cooperative efforts of the team members.

C (Goal orientation and purpose) YOUR ANSWER

Although the team likely has common goals related to patient care, the scenario does not explicitly mention any shared objectives or the direction towards which the team is working. The focus is more on individual accountability rather than a collective goal orientation.

D (Shared accountability) YOUR ANSWER

This choice could be relevant, but the scenario emphasizes individual accountability (each nurse must come prepared) rather than a shared sense of responsibility among team members. While accountability is crucial, it is not the primary focus of the described scenario.

Conclusion

The scenario highlights the significance of rules, norms, and sanctions in fostering a high-performing team. By requiring nurses to prepare for meetings and outlining consequences for those who do not comply, the hospital establishes a framework that promotes accountability and effective communication, essential elements for successful teamwork in a healthcare environment.

Which criterion for successful and high-performing teams is illustrated in this scenario?

Rules, norms, and sanctions are illustrated in this scenario.

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