The leader of a research and development team at a pharmaceutical company informs the team that management has made a change in plans. The current project, a vaccine for West Nile virus, has been sidelined, and the team is now requested to focus on developing a new weight-loss drug. The leader is unsure why management made the change. When he informs the team, several members question the merits and reasons behind the change. How should the leader respond to the team's resistance?
Acknowledge the team's concern and take their questions to his managers to ask for more information.
Addressing the team's concerns by acknowledging their questions and seeking further information from management demonstrates leadership and transparency. This approach fosters trust and open communication, allowing the team to feel valued and involved in the decision-making process.
This response effectively addresses the team's resistance by validating their feelings and providing a channel for their questions to be answered. By taking their concerns to management, the leader not only seeks clarity but also reinforces the importance of team input in navigating changes, which can enhance team morale and buy-in.
This choice suggests that the leader should distance themselves from the team, which can create a sense of alienation and lead to further resistance. It undermines the collaborative environment necessary for effective change management and does not address the concerns of team members.
This response dismisses the team's concerns and fails to engage them in the change process. Ignoring their questions can lead to frustration and disengagement, ultimately harming team cohesion and productivity.
While involving the team in planning could be beneficial, this choice may not directly address the immediate concerns and questions they have regarding the rationale behind the shift in focus. It risks overwhelming the team instead of providing the clarity they seek.
Effective leadership during organizational change involves acknowledging team members' concerns and providing avenues for dialogue. By taking their questions to management, the leader can facilitate better understanding and acceptance of the new directives. This approach not only addresses resistance but also fosters a collaborative atmosphere where team members feel their input is valued, thereby enhancing overall morale and effectiveness during transitions.
Related Questions
View allA manager attempting to implement a change initiative experiences open...
To which group should support be secured for a change initiative?
How does an entrepreneur go about implementing a business idea?
According to Peter Senge's systems thinking model, what can contribute...
A company has seen their market share decline as competitors have intr...
Related Quizzes
View all0PC1 Planning Instructional Strategies for Meaningful Learning Version 1
AP01 Elementary Literacy Curriculum Version 1
AQ01 Applied Healthcare Statistics C784 Version 1
ASO1 Introduction to Statistics for Research Version 1
BJ01 Introduction to Business Finance Version 1
C172 Network and Security Foundations Version 1
C180 Introduction to Psychology Version 1
C180 Introduction to Psychology Version 2
CKC1 Introduction to Humanities Version 1
DZ01 Mathematics for Elementary Educators III MATH 1330 Version 1
- ✓ 500+ Practice Questions
- ✓ Detailed Explanations
- ✓ Progress Analytics
- ✓ Exam Simulations