During the executing phase, a project manager is reviewing the issue log and finds there are outstanding high-priority issues that are still open. Most of the open issues require effort from external domain experts who are not on the project team.What should the project manager do?
Review the open issues with the issue reporter and issue a change request to hire an external domain expert.
Engaging with the issue reporter to discuss the outstanding high-priority issues allows the project manager to gain clarity on the requirements and the potential need for external expertise. Issuing a change request enables the project to acquire the necessary resources to resolve these issues effectively, which is crucial for maintaining project momentum.
This option is unrealistic, as expecting team members to rapidly acquire new domain knowledge may lead to delays and could compromise the quality of the project's deliverables. It is often impractical for team members to become proficient in a new area under time constraints, especially when specialized expertise is required.
Reducing the project scope can be detrimental and may not address the high-priority issues effectively. This approach could lead to incomplete project deliverables or dissatisfaction among stakeholders who expect a full-featured product. It is better to seek the necessary expertise to resolve issues rather than compromise on project outcomes.
This option fails to address the underlying problems and would leave critical issues unresolved. Simply closing issues without resolution can lead to larger problems down the line and damage project credibility. It's essential to seek solutions rather than dismiss concerns.
The project manager should prioritize addressing high-priority issues by collaborating with the issue reporter and initiating a change request for hiring external domain experts. This approach ensures that the project can resolve outstanding issues effectively while maintaining quality and stakeholder satisfaction. Ignoring or inadequately addressing these issues could jeopardize the project's success.
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