Which task should be accomplished using an enterprise system (ES)?
An Enterprise System (ES), or Enterprise Resource Planning (ERP) system, integrates key business processes from all functional areas (e.g., finance, HR, manufacturing, supply chain) into a single unified system. This creates a central repository of data accessible across the organization. Optimizing product movement is a goal of Supply Chain Management (SCM) systems. Coordinating processes with buyers is the function of Customer Relationship Management (CRM) systems. Collecting and applying company expertise is the role of Knowledge Management Systems (KMS).
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