What effect does your voice have on others? Does it persuade or irritate, attract or repel? One of
the worst qualities is harshness. If you ever get the feeling that people are uncomfortable when you speak, it may be that your harsh tones are jarring their eardrums. Your voice will sound
unpleasant if it is shrill, grating, hard, piercing, brassy, to loud, or too nasal. Harsh voice qualities usually come from too much tension in the throat and jaw. Tension tightens muscles and blocks the relaxed voice tones essential to a pleasing impression. Because tension occurs in higher pitched voices, women tend to have shriller voices than men, which usually makes them
less desirable public speakers, newscasters, or political candidates.