Which question helps firms identify which IT systems will provide a strategic advantage?

While employee training is important, it does not directly address the alignment of IT systems with business goals. Training can help employees recognize IT opportunities, but without a strategic framework, these opportunities may not translate into actionable advantages for the firm.

The capability to make product changes is a functional aspect of an IT system but does not inherently relate to its strategic advantage. A system that allows for product changes may be beneficial operationally, but it does not guarantee alignment with the broader business strategy, which is essential for gaining a competitive edge.

Identifying employees trained in a specific IT system focuses on personnel rather than the strategic relevance of the IT systems themselves. This choice lacks a direct connection to how well those systems align with the firm’s business goals, which is crucial for leveraging technology for strategic advantages.