The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation
Facilitation and support
In this scenario, the manager is focusing on facilitating the change process by providing necessary resources and support to employees, ensuring a smooth transition and enabling them to adapt effectively to the new rules and requirements.
While participation and involvement of employees are crucial in change management, this approach emphasizes engaging employees in decision-making processes and implementation strategies. In this case, the manager is primarily focused on providing support rather than actively involving employees in decision-making.
Education and communication involve imparting knowledge about the change and its implications to employees. Although these elements are important in change management, the manager in this situation is going beyond just educating and communicating by actively supporting and facilitating the implementation process.
Negotiation and reward strategies typically involve bargaining with employees or offering incentives to encourage desired behaviors or outcomes. In this case, the manager is not engaging in negotiations or rewarding employees but rather providing support and resources for successful implementation of the change.
The manager's actions align with the facilitation and support approach, which focuses on enabling and assisting employees through the change process. By providing training and resources, the manager is facilitating a smooth transition and offering support to employees as they navigate the new rules and requirements.
In this situation, the manager's emphasis on providing training and resources to help employees adapt to change aligns with the facilitation and support approach to change management. By facilitating the process and offering support, the manager is enabling employees to effectively implement the new rules and perform their jobs under the changed conditions.
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