The leadership team of a company has worked together to develop a quality initiative for the company's products. Each leader will promote the initiative within their own department. Which aspect of total quality management is implemented in the scenario?

Supplier relationships are vital in TQM as they ensure quality inputs for production processes. However, the scenario focuses on the internal initiative led by the leadership team rather than on external supplier interactions. Thus, this choice does not accurately reflect the actions taken within the company.

While a customer-centered focus is a key component of TQM, emphasizing the importance of meeting customer needs and expectations, the scenario specifically highlights the leadership's role in promoting an internal initiative. The focus here is on management's commitment rather than direct actions aimed at customers.

Performance measures are used in TQM to assess the effectiveness of quality initiatives through data and metrics. However, the scenario does not mention any specific performance metrics or assessments being implemented; rather, it emphasizes the leaders' commitment to promoting quality initiatives as a foundational step.