Difficulty: Medium

Average Score: 74%

An owner gives a property manager instructions that could result in hardship or loss to the owner. The property manager should

Rationale

Inform the principal of possible harm.

The property manager has a responsibility to act in the best interest of the owner. If the instructions could lead to hardship or loss, the property manager should communicate these concerns to the owner, allowing for informed decision-making.

A (simply ignore the instructions.) YOUR ANSWER

Ignoring the owner's instructions is unprofessional and could lead to additional problems. The property manager has a duty to fulfill the owner's requests, but must also ensure that those requests do not result in harm. Ignoring instructions does not address the potential issues at hand.

B (follow the instructions without question.) YOUR ANSWER

Blindly following instructions can be detrimental if those instructions are harmful to the owner. The property manager should evaluate the potential consequences of the owner's requests and communicate any risks rather than following them without scrutiny. This could lead to significant financial loss or legal issues for the owner.

C (automatically terminate employment.) YOUR ANSWER

Automatically terminating employment without addressing the issue is not a constructive solution. The property manager should first seek to communicate concerns to the owner before considering such drastic measures. Termination should only be a last resort after attempting to resolve the situation through dialogue.

Conclusion

In situations where the owner's instructions may lead to hardship or loss, it is crucial for the property manager to inform the principal of the potential harm. This communication not only protects the owner's interests but also upholds the professional integrity of the property manager. Open dialogue ensures that decisions are made collaboratively, minimizing risk and fostering a trustworthy relationship.

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