An organization's leadership team gathered managers and key team members in each division to help create a disaster recovery plan. They realize they lack a complete understanding of the infrastructure software needed to formulate the plan. Which action should they take to correct this issue?

While understanding roles is important in a disaster recovery context, it does not directly resolve the issue of lacking knowledge about the necessary infrastructure software. Identifying roles focuses more on personnel responsibilities rather than the technical resources required for effective recovery.

This action involves setting standards for how tasks should be evaluated during a disaster. However, it does not address the immediate concern of understanding the software infrastructure needed for executing those tasks. Without clarity on the software, determining criteria would be premature.

Creating a checklist is valuable for organizing recovery efforts but does not solve the fundamental problem of understanding what software is needed. Without knowledge of the infrastructure, the checklist might lack relevant tasks or miss critical resources required for effective disaster recovery.