Difficulty: Easy

Average Score: 94%

According to Peter Senge's systems thinking model, what can contribute to an organization's resistance to change?

Rationale

Response to urgent problems is valued over critical examination of organizational flaws.

In Peter Senge's systems thinking model, prioritizing urgent problems can lead organizations to overlook deeper systemic issues, creating a resistance to meaningful change. This short-sighted approach often results in temporary fixes rather than addressing the root causes of organizational challenges.

A (Front-line employees are allowed too much input regarding the effects of change.) YOUR ANSWER

This choice suggests that involving front-line employees in the change process could lead to resistance. However, when employees are given a voice, it generally fosters buy-in and can enhance the effectiveness of change initiatives, rather than contributing to resistance.

C (Leaders focus on asking difficult questions about organization policies, which creates a negative mood.) YOUR ANSWER

While asking difficult questions can sometimes lead to discomfort, it is a crucial part of the change process. Constructive dialogue around policies can uncover necessary improvements and encourage a culture of openness, rather than inherently creating resistance.

D (Change is emphasized over the identification of areas in which an organization is currently successful.) YOUR ANSWER

Focusing solely on change without recognizing existing strengths can lead to frustration among employees. However, this choice does not directly address the systemic issues that contribute to resistance as effectively as prioritizing urgent problems over critical examination does.

Conclusion

Resistance to change within organizations often stems from a failure to critically examine underlying flaws when urgent issues take precedence. Senge's model emphasizes the importance of understanding systemic issues rather than merely reacting to immediate problems, as this deeper insight is essential for fostering a culture receptive to change and innovation.

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