Which of the following is an effective technique for a medical assistant to use when communicating with a non-English-speaking patient via a translator?

While written instructions may be helpful, they do not facilitate real-time communication and may not be easily understood if the patient cannot read the language. Effective communication in a medical setting requires immediate interaction, which written materials cannot provide.

Focusing conversation on the translator rather than the patient can create a barrier, making the patient feel excluded and less engaged in their own healthcare decisions. The goal is to ensure that the patient feels heard and respected, which is lost if the translator is treated as the primary recipient of communication.

Speaking loudly and slowly does not address the language barrier and may come off as condescending. This technique can also lead to misunderstandings, as it does not ensure that the message is conveyed accurately or respectfully through the translator.

While using correct medical terminology is important, it may lead to confusion if the patient does not understand the terms being used, especially through a translator. It is essential to communicate in clear and accessible language to ensure the patient fully comprehends their health information.