Which of the following is an effective technique for a medical assistant to use when communicating with a non-English-speaking patient via a translator?

While providing written instructions can be helpful, it does not address the immediate communication needs during a conversation. Non-English-speaking patients may struggle with reading comprehension in their second language, and relying solely on written materials can lead to misunderstandings or confusion regarding their care.

Communicating exclusively with the translator can alienate the patient and may result in misinterpretation of non-verbal cues and emotions. It is essential for the medical assistant to engage the patient directly to establish rapport and ensure that the patient's concerns and questions are adequately addressed.

Raising one's voice or speaking slowly does not effectively bridge language barriers and may come across as condescending. This technique fails to consider that the issue is not the patient's hearing but their understanding of the language, which requires clear and direct dialogue rather than volume adjustments.

Using medical terminology may confuse the patient further, especially if they do not understand the language in which it is spoken. Simplifying language and ensuring clarity are more effective strategies in facilitating understanding, rather than relying on complex medical jargon.