What should the RCIC tell the client?

While it is important for the RCIC to keep the client informed about their case, direct communication should be prioritized with the Minister's representative for matters requiring official intervention. Simply informing the client does not address the need for higher-level oversight or decisions that the Minister's office must handle.

While the client's counsel may need information about the client's case, the primary responsibility of the RCIC in this context is to communicate directly with the Minister's representative. Involving the counsel does not fulfill the immediate need for official communication with the governmental authority.

Although the IRCC representative plays a crucial role in processing immigration cases, the RCIC should direct communications to the Minister's representative in situations where official advice or intervention is necessary. The IRCC representative typically handles procedural matters, while the Minister's representative deals with higher-level concerns.