The Real Estate Commission is empowered to take action against a licensee who is found to have engaged in any of the following activities EXCEPT

Substantial misrepresentation is a serious violation that can mislead clients and the public, undermining trust in the real estate profession. Engaging in such behavior can lead to severe consequences, including disciplinary action by the Real Estate Commission as it directly impacts the integrity of the real estate market.

This action violates the duty of a real estate licensee to provide transparency and accountability to clients. Providing a copy of the listing contract is a legal requirement that protects the interests of the property owner, making this a legitimate ground for the Commission to take disciplinary action.

Refusing to provide requested information during an investigation into a complaint is a serious offense. It obstructs the Commission's ability to uphold regulations and enforce compliance, leading to potential penalties and disciplinary actions against the licensee.