The Pennsylvania Real Estate Commission has received a written complaint that a licensee is engaging in an activity which is prohibited by the Real Estate Licensing and Registration Act. What action is the Commission empowered to take?

Suspension of a license is a potential outcome following a hearing, but the Commission first needs to gather facts and conduct a hearing to assess whether such an action is warranted. Immediate suspension without due process is not within the Commission's direct initial powers upon receiving a complaint.

While the Commission can issue cease and desist orders, this action typically follows an established finding of a violation. Initially, the Commission must ascertain the facts through investigation and hearing processes before determining if such an order is necessary.

Transferring a matter to civil authorities is an option after the Commission has completed its investigation. However, the Commission's first step involves gathering information to establish whether there has indeed been a violation, making this option premature at the stage of receiving a complaint.