The Missouri Real Estate Commission shall investigate a complaint concerning the business practice of a licensee if the complaint is

While a complaint submitted in writing is valid, it must be made by a member of the public to initiate an investigation. Complaints following specific forms are not the only criteria for an investigation, as the source of the complaint plays a critical role in the Commission's response.

Complaints made by licensees do not trigger an automatic investigation by the Commission. Although licensees can report misconduct, the investigations are primarily concerned with the complaints from the general public to ensure accountability in real estate practices.

Disputes between licensees typically fall outside the purview of the Commission's investigative responsibilities unless there is a public interest or violation of regulations. Oral complaints between licensees do not warrant investigation unless they involve broader implications affecting the public.