Office protocol is to schedule patients every 15 min, but the clinical medical assistant is habitually late to the office following lunch. Which of the following actions should the medical administrative assistant take to ensure that patients are not kept waiting

Scheduling administrative duties after lunch does not address the core issue of the clinical medical assistant's tardiness. Instead, it may exacerbate the problem by increasing the chances that patients will continue to wait, as it does not provide a resolution to the scheduling conflict caused by the assistant's late arrival.

While filling in temporarily may seem like a quick solution, it is not sustainable and could lead to inconsistencies in patient care. Moreover, this does not resolve the underlying issue of the assistant's tardiness, and it places undue pressure on the medical administrative assistant, potentially compromising patient services.

Calling the clinical medical assistant may provide a temporary fix but does not address the habitual nature of the tardiness. This action merely serves as a reminder rather than implementing a systemic change, and it could lead to a cycle of dependence on reminders instead of fostering accountability.