Of the following steps in the basic manicure process, which should be performed first?

Applying cuticle remover is typically done after shaping the nails. This step involves softening the cuticles to make them easier to push back or trim. If cuticle remover is applied first, it may interfere with the accuracy of nail shaping, as the cuticles could become too soft and affect the nail's edge.

Cleaning under the free edge is an important step, but it usually follows nail shaping. This process helps to remove debris and promote hygiene, ensuring that the nails look neat and polished. Performing this step before shaping could lead to an uneven nail edge or disrupt the shape being created.

Soften cuticles is a necessary part of the manicure process, but it comes after the initial shaping of the nails. Softening the cuticles prepares them for removal or pushing back, which is more effectively done when the nails have already been shaped. If this step is done first, it does not allow for the best shaping of the nails.