If lab results are outside reference range the MA should...

Rationale

Notify provider.

When laboratory results fall outside the reference range, it is crucial for the medical assistant (MA) to promptly notify the provider to ensure appropriate follow-up actions are taken for patient care.

A (Give provider-directed instructions) YOUR ANSWER

While the MA may assist in providing instructions based on the provider's directives, doing so without notifying the provider first can be inappropriate. In cases of abnormal lab results, the provider must be informed to determine the necessary course of action before any instructions can be issued.

B (Refer to office manager) YOUR ANSWER

Referring the matter to the office manager does not address the immediate need for clinical assessment. The office manager typically oversees administrative tasks rather than clinical decisions, making this option unsuitable for addressing abnormal lab results that require a provider's clinical judgment.

C (Notify provider) CORRECT

This is the appropriate action. The provider needs to be informed of any lab results that are outside the reference range to evaluate the patient's condition accurately and decide on the necessary interventions or further testing.

D (Schedule repeat) YOUR ANSWER

Scheduling a repeat test may be warranted in some situations, but it should not be the first response to abnormal results. The provider needs to review the initial results before determining whether a repeat test is necessary or if immediate clinical action is required.

Conclusion

In cases where lab results are abnormal, the medical assistant's priority should be to notify the provider. This ensures that the patient receives timely and appropriate care based on the results. Other options, such as providing instructions or scheduling repeats, can only follow after the provider has been informed and has made a clinical decision.

If lab results are outside reference range the MA should...

Notify provider.

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