HUD initially attempts to bring parties together when a complaint is filed directly with the agency. This is called:

Injunctive relief is a legal remedy that seeks to prevent a party from taking certain actions or to compel them to act in a specific way, often involving court orders. It is not the initial approach HUD takes when a complaint is filed, as injunctive relief typically comes into play after conciliation efforts have failed and legal action is necessary.

Monetary relief involves compensation awarded to a party for losses suffered due to discrimination or other wrongful actions. While it may be a result of a successful resolution, it is not the first step HUD takes when addressing complaints. The goal of the conciliation period is to resolve issues without financial compensation being the primary focus.

The cooling off period generally refers to a designated time meant to allow parties to calm down and reconsider their positions, often used in various negotiation contexts. However, this term is not specifically applicable to HUD's processes for resolving complaints, which centers around direct engagement through conciliation efforts.