HUD initially attempts to bring parties together when a complaint is filed directly with the agency. This is called:

Injunctive relief refers to a legal remedy that involves a court order requiring a party to do or refrain from doing specific actions. This term is not applicable at the initial stage of the complaint process with HUD, as it represents a more formal and adversarial legal intervention that occurs after conciliation attempts have failed.

Monetary relief involves financial compensation awarded to an individual as a remedy for harm or loss suffered. While it may be a potential outcome of the complaint process, it is not the initial step that HUD takes when addressing complaints, as the agency first seeks to resolve issues through conciliation.

The cooling off period typically refers to a designated time frame allowing parties to reconsider their positions before proceeding with a legal action. This concept does not apply directly to HUD's process of resolving housing complaints, as it is more focused on mediation rather than a temporary pause in action.