After multiple phishing simulations the Chief Security Officer announces a new program that incentivizes employees to not click phishing links in the upcoming quarter. Which of the following security awareness execution techniques does this represent?
Gamification uses rewards, incentives, and competition to encourage secure behavior among employees.
In this scenario, the Chief Security Officer introduces a program that rewards employees for avoiding phishing links during future simulations. This approach motivates participation and reinforces positive security behavior through incentives, which is a key characteristic of gamification in security awareness programs.
Computer-based training involves delivering educational content through online courses, videos, or interactive modules. While phishing awareness training may be delivered this way, the scenario specifically focuses on incentives and motivation rather than formal instruction.
Insider threat awareness programs educate employees about risks posed by individuals within an organization who may intentionally or unintentionally cause harm. Although phishing can contribute to insider-related incidents, the scenario is focused on motivating employees through rewards, not insider threat education.
A Security Orchestration, Automation, and Response (SOAR) playbook is a predefined set of automated incident response procedures used by security teams. It is unrelated to employee incentive programs or security awareness training techniques.
— Correct Answer
Gamification applies game-like elements such as rewards, points, leaderboards, or incentives to encourage participation and improve engagement. Rewarding employees for successfully avoiding phishing attacks is a clear example of gamification in a security awareness program.
The organization is using gamification to improve employee engagement and reinforce secure behavior. By incentivizing employees to avoid phishing links, the company encourages active participation in cybersecurity awareness efforts and helps reduce the likelihood of successful phishing attacks.
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