Difficulty: Hard

Average Score: 42%

A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Select two).

Rationale

Deactivate the users key fobs for door access and purge all PII associated with the user.

These tasks are essential to ensure the security and privacy of the organization during the offboarding process. Deactivating key fobs prevents unauthorized access to facilities, while purging personally identifiable information (PII) protects sensitive data from potential misuse.

A (Quarantine the hard drive in the users laptop.) YOUR ANSWER

Quarantining a hard drive is typically a security measure used to isolate potentially infected devices rather than a standard offboarding task. While it may be relevant in certain situations, it does not address the immediate security and privacy concerns associated with offboarding an employee.

B (Deactivate the users key fobs for door access.) CORRECT

This task is crucial for maintaining security within the organization. By deactivating key fobs, the technician ensures that the departing user can no longer access secure areas, thereby mitigating the risk of unauthorized entry and protecting company assets.

C (Purge all PII associated with the user.) CORRECT

Removing any PII associated with the user is a critical step in safeguarding sensitive information. This task helps prevent identity theft and ensures compliance with privacy regulations, thus protecting both the organization and the individual's personal data.

D (Suspend the users email account.) YOUR ANSWER

While suspending the user's email account is a common task, it is not as critical as deactivating access and purging PII. This step is more about managing communication rather than directly addressing security or data privacy concerns during the offboarding process.

E (Turn off the network ports underneath the users desk.) YOUR ANSWER

Disabling network ports may be a part of an offboarding process, but it is not universally necessary for every offboarding situation. This task is more about network management than ensuring immediate security or data protection.

F (Add the MAC address of the users computer to a blacklist.) YOUR ANSWER

Adding a MAC address to a blacklist is a specific security measure that might be relevant in some contexts, but it is not a standard item on typical offboarding checklists. The focus should remain on immediate access deactivation and data privacy.

Conclusion

Effective offboarding involves critical tasks that prioritize security and data privacy. Deactivating the user's key fobs and purging PII are essential actions that protect the organization from unauthorized access and potential data breaches. Other tasks, while relevant in specific contexts, do not address the immediate concerns of offboarding as directly as these two.

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