Difficulty: Medium

Average Score: 60%

A resident is crying and tells the nurse aide 'I need to find my mother'. The nurse aide should

Rationale

Talk about where the resident is.

In this situation, the resident is expressing a need to locate their mother. Redirecting the conversation to the current location can help ground the resident in the present moment and potentially alleviate distress by shifting focus away from the past or emotional triggers.

A (Remind the resident mother is dead.) YOUR ANSWER

Bringing up the resident's deceased mother can exacerbate emotional distress and potentially retraumatize the individual. It is crucial to approach the situation with sensitivity and avoid reminders of loss that could intensify the resident's emotional state.

B (Tell the resident to stop crying.) YOUR ANSWER

Instructing the resident to stop crying dismisses their emotional needs and fails to address the underlying reason for their distress. It is important to show empathy and support rather than invalidating the resident's feelings.

C (Talk about where the resident is.) CORRECT

This choice acknowledges the resident's expressed need while redirecting the conversation to a neutral and present-focused topic. By discussing the current location or engaging in a conversation about the surroundings, the nurse aide can help the resident feel more grounded and supported.

D (Talk about the resident's past.) YOUR ANSWER

Shifting the conversation to the resident's past may not address the immediate emotional concern of finding their mother. While reminiscing about past experiences can sometimes be therapeutic, in this context, focusing on the present situation is more likely to provide comfort and reassurance.

Conclusion

When a resident expresses a need to find their mother while crying, the most appropriate response for the nurse aide is to talk about where the resident is. This approach acknowledges the resident's emotions, redirects the conversation to a neutral topic, and helps provide comfort and support in the present moment. By engaging in a discussion about the current surroundings, the nurse aide can assist the resident in managing their distress while fostering a sense of security and connection.

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