A refugee claimant intends to retain an RCIC for representation. What is the best practice to ensure the refugee claimant understands the service agreement?

While emailing a summary provides some information, it lacks the opportunity for real-time clarification and discussion. This method may leave the client with unanswered questions or misunderstandings that could be resolved through a detailed review of the actual document.

A verbal summary over the phone can be helpful, but it does not allow the client to see the specific language of the agreement or refer back to it later. This method also lacks the visual aid that can enhance comprehension, especially for complex legal terms.

Providing a signed-ready copy does not ensure that the client understands the agreement's content before committing to it. Without prior discussion or review, the client may not be fully aware of their rights and obligations, which could lead to issues post-signing.