A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix. What should the project manager do to improve the stakeholder relationship?

While a change request may be necessary to formally address modifications to the project requirements, it does not directly improve the stakeholder relationship in the immediate term. This approach may seem bureaucratic and could further frustrate the stakeholder, who is seeking acknowledgment and engagement rather than procedural steps.

Although updating the stakeholder engagement plan is important for future interactions, it does not address the current situation where the stakeholder feels overlooked. This choice may lead to long-term improvements but fails to provide immediate reassurance or resolution to the stakeholder's concerns.

Reviewing the project scope document is a prudent step to ensure any changes align with the project's objectives. However, it does not address the underlying issue of the stakeholder's dissatisfaction. This choice prioritizes technical compliance over relationship management, which is critical in this scenario.