A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best students in the customer's active projects. However, the customer does not have enough projects in progress right now. The project manager decides to create several internal projects in order to ensure the internships. Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose 3)
Create a work breakdown structure (WBS) of the new scope with the internal projects.
A work breakdown structure (WBS) is essential for organizing and managing the new internal projects effectively. It allows the project manager to outline the scope, define tasks, and allocate resources efficiently, ensuring that the internships can be provided without incurring additional costs for the customer.
This action is crucial as it helps in visualizing the entire scope of work for the internal projects, facilitating better planning and execution. By detailing the tasks and deliverables, the project manager can ensure that the necessary steps are taken to provide internships within the existing budget constraints.
Using the contingency budget would imply that additional costs are being incurred, which contradicts the requirement to avoid extra expenses for the customer. Contingency funds are typically reserved for unforeseen costs, and utilizing them would not align with the objective of maintaining the current budget.
This option would likely require additional funding and could complicate the current project scope. Influencing the client to start a new project does not adhere to the instruction of avoiding extra costs and could jeopardize the relationship with the customer.
Creating a change request is necessary to formalize the addition of internal projects within the existing framework. This allows the project manager to keep track of changes while ensuring that the internships are integrated into the overall project without incurring extra costs.
Quality management is crucial for ensuring that the deliverables meet the required standards. By focusing on quality, the project manager can enhance the overall effectiveness of the internships and maintain customer satisfaction without increasing costs.
To fulfill the objective of providing internships without adding costs, the project manager should create a work breakdown structure for the internal projects, submit a change request to formalize the new scope, and prioritize quality management. These actions ensure that the internships are effectively integrated into the existing project framework while adhering to budgetary constraints.
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