A project manager has been assigned to a project and receives the project charter from the project management office (PMO). The document is very clear about customer requests. During Project Scope Management, some requirements seem to be different from the ones specified within the project charter. What should the project manager do?

While gathering more details can be beneficial, it is not the most immediate action the project manager should take when there are conflicting requirements. Engaging in additional discussions may delay addressing the critical issue of potential impacts on the project's schedule and budget.

Modifying the project baseline without proper analysis and approval is not advisable. Any changes to the baseline must go through a formal change control process, ensuring that all stakeholders are aware and in agreement with the adjustments to scope, schedule, and budget.

While registering changes is a necessary part of managing project scope, the immediate priority should be to inform the project sponsor of the discrepancies and the risks they pose. This step ensures that the sponsor can make informed decisions about how to proceed, rather than simply logging changes without context.