A patient provides both a private insurance card and a Medicaid card for an office visit. Which of the following actions should the medical administrative assistant take when filing a claim for this patient

Simultaneously submitting claims to both Medicaid and private insurance is not permissible, as it can lead to confusion and potential issues with claim processing. Insurance companies typically require that claims be filed in a specific order, starting with the primary insurer.

Submitting the claim to Medicaid first is incorrect because Medicaid is intended to be the secondary payer. This approach may lead to complications, as private insurance must be billed first to ensure that all potential payments are collected accurately.

While it's correct to submit the claim to private insurance first, attaching a coordination of benefits form is unnecessary in this context. Medicaid will automatically coordinate benefits once the claim is processed by the primary insurer and any remaining balance is submitted for Medicaid coverage.