A new employee is having difficulties using a laptop with a docking station. The laptop is connected to the docking station, and the laptop is closed. The external monitor works for a few seconds, but then the laptop goes to sleep. Which of the following options should the technician configure in order to fix the issue?

Hibernate mode saves the current session to disk and powers down the laptop completely, using no power. While this option conserves energy, it does not address the issue of the external monitor shutting off when the laptop lid is closed, as it would still result in the laptop turning off entirely.

Sleep mode allows the laptop to enter a low-power state while retaining the session in memory. However, this setting is likely the cause of the issue being experienced—when the lid is closed, the laptop goes to sleep, which leads to the external monitor losing connection. Adjusting this option alone will not resolve the problem.

Fast startup is a feature designed to speed up the boot process after shutting down. However, it does not influence how the laptop behaves when the lid is closed or how it interacts with external monitors. Therefore, enabling fast startup will not help in keeping the external monitor active when the laptop is closed.