A medical administrative assistant is presenting information to a patient who has low vision. Which of the following actions should the assistant take

Standing too close to a patient with low vision may not aid their ability to see the assistant clearly. It can create discomfort and may not address the underlying visual impairment. Instead, maintaining a comfortable distance allows the patient to use their available vision more effectively.

While providing written materials in 12-point font is beneficial, it may not be sufficient for all patients with low vision. Many individuals may require larger font sizes or different formats, such as braille or audio recordings, to adequately access the information. Thus, font size alone does not address the diverse needs of low-vision patients.

Speaking loudly does not improve visual accessibility and may actually be inappropriate or off-putting for patients who are only experiencing low vision. Communication should be clear and respectful, focusing on visual aids and environmental adjustments rather than altering vocal volume, which does not aid visual comprehension.